Refund policy

Last Updated: August 30, 2026

At ApparelBodega.store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the return and refund conditions below.

1. Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the coffee machine must:

  • Be unused and in its original condition.
  • Be returned with all original packaging, accessories, manuals, and included items.
  • Not show signs of damage, misuse, or excessive wear.
  • Include proof of purchase or your order number.

2. Damaged or Defective Products

If your coffee machine arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please provide your order number and clear photographs or videos showing the issue. We will review the situation and, where appropriate, offer a replacement, repair, or refund.

3. Change of Mind / Unwanted Items

If you simply change your mind or no longer want the product, you may request a return within the applicable return period, provided the item meets our return conditions.

Return shipping costs for unwanted or change-of-mind returns may be the responsibility of the customer.

4. Non-Returnable Items

Returns may not be accepted for products that:

  • Have been used or damaged after delivery.
  • Are missing original packaging, accessories, or parts.
  • Have been damaged because of improper use, installation, or maintenance.
  • Are returned after the applicable return period.

5. How to Request a Return

To request a return, please contact our customer support team with:

  • Your full name
  • Order number
  • Reason for the return
  • Photos or videos, if the product is damaged or defective

Do not send an item back before receiving return instructions from our customer service team.

6. Return Shipping

If the return is due to an incorrect, damaged, or defective product, we will review the circumstances and may cover reasonable return shipping costs.

For returns due to a change of mind or other customer preference, the customer may be responsible for return shipping costs.

7. Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow additional time for your bank or payment provider to process and display the refund.

8. Partial Refunds

In certain circumstances, only a partial refund may be provided if an item is returned with missing parts, damaged packaging, signs of use, or other conditions that reduce its value.

9. Exchanges

If you receive a defective, damaged, or incorrect coffee machine, please contact us. Depending on availability and the circumstances of the case, we may offer a replacement or exchange.

10. Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing it.

We will attempt to cancel the order before it is shipped. Once an order has been dispatched, cancellation may no longer be possible and you may need to follow our return procedure.

11. U.S. and U.K. Customers

For customers in the United States and United Kingdom, returns, refunds, and cancellations are also subject to any mandatory consumer rights that apply under applicable law.

Nothing in this policy is intended to limit or exclude rights that cannot legally be excluded.

12. Contact Us

For questions regarding returns or refunds, please contact our customer support team using the contact information provided on ApparelBodega.store.

We are happy to assist you with your return or refund request.